It wasn't until my recent swimsuit purchase that I noticed they never post the reviews that people put up with one or two stars, they may rarely put the three star ones up. So you're getting inaccurate reviews of what may happen to your experience. Products used: A purse A Poncho A couple of shirts. I'm always a little nervous about ordering clothes online from an international store no less.
But I checked the size charts and did my measurements as needed and everything fit perfectly. I got some really cute clothes that are still holding up well months later! I don't even remember how I first learned about this company but I'm so grateful I did. After writing a bad review they contacted me immediately and offered me my full refund, i might try shopping there again, i just hope its not a fool me once scenario.
We checked that your parcels have been delivered, please check the shipping we have sent you for details. We have sent you a message via our ticket system.
Please kindly reply to us there and we will find a solution for you. Thank you for your support and patience. Sammydress Customer Service Center. Clothes are too small. XXL is about a man's medium. See picture Update: I was contacted by the folks at sammydress. I do believe they have a goal of addressing customer issues. They did so with me, and I give them credit for it. However I still think if they are going to try to grow their business in North America they have to realize that Asian XXL will not work here.
Dear Alan, Thank you very much for your recent comment. Glad to know that you satisfied with our service. About your value advice, we would reflect it to our manager. Please rest assured that we would continue improving our service. Thank you again for your kind support! Have bought a few things from them - kindof a hit or miss. A lot of what I bought ended up being donated to used clothing bins. They did sell me a couple of my favorite shirts tho so i have to give them that.
Website is easy to use - customer service gets back to you within a reasonable amount of time - The one issue I had with them they solved extremely quickly a shirt I bought arrived in awful condition - I was refunded and they suggested I donate the shirt if I didnt want it. Tip for consumers: sizing is a little difficult - the sizes tend to run way too small or way too big. I tend to shop by fabrics to avoid sizing issues. Products used: bought many things - used about half of what i bought.
Best deals on the web for everything you need from fashion to household items and tech accessories. Wait times can be a bit long For plus size women, it's frustrating and depressing. I am disappointed in my order I got things that I didn't order. Stitchings were coming aloose when I opened the package. I had to cut off loose threads.
But I guess you get what you pay for. I can't say I won't do with them again, but it will most definitely won't be a big order. I have used all the 7 pieces as decoration on my 2 sofas. Received compliments. They are very nice quality for their pricing. I recommend them. Received them as they are described. They are Free shipping, too :. When I read how to make a return, I found it incredulous. I have to take pictures of the shirt, submit the reason for wanting an exchange, and a group of executives decide whether I may be allowed to send the short back to exchange.
No more sammydress for my family. In July of I ordered three shirts. Tracking showed a week delivery time via China Post. The product never arrived. I subsequently moved and inquired about the shirts. Sammy Dress told me that because I had given them the wrong address they would do nothing.
Customer service appeared helpful but did not even issue a credit. Imagine, the product was no longer available. That's all I wanted; ship it back out!
Do yourself a favor. Buy from Amazon. Dear Steve, Thank you for your message. For the issue you have raised, we need to verify it at first.
If we made a mistake, please rest assured that we would assist you and fix it. Unfortunately, we cannot find your order record in our system. Our Customer Service Center will handle it swiftly Thank you very much for your collaboration. I ordered a jacket and after about 2 weeks the order had not been processed and even with other sites although I didn't pay extra for fast shipping I had items within a week.
They said the problem was do to high order volumes. What a load of bull! I canceled my order and ordered from Burlington and got just as good of a deal and it was less then a week before it came. I ended up calling PayPal so I could get a refund which I am still waiting for.
Dear Nicole, Thank you for notifying us of your complaint. We wish to apologize for this inconvenience. About the stock issue you have raised, we need to check detail information to verify it at first.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction. Our Customer Service Center will handle it accordingly. Thank you very much for your support in advance. Look forward to hearing from you soon! Sammy dress is an On Line Chinese shop. I had a good experience with shipping, everything arrived within a month. My second order was also a free shipping one.
The two shirt i bought were as espected, compared to the price, nice fitting. Perls earings were very nice, as shown in advertisement. I posted earlier about me never getting my clothes or money Well they finally gave me my refund I feel like the customer service problem deals with the language barrier but it still took 8 months Smh but I've ordered from them again I better get them too Jus pay attention to size chart and customer review and photos to make a realistic decision whether to bye it or not.
Dear Maria, Thank you for your recent message. They could not confirm that they ever shipped my order and refused to make good on it.
Image source: Pexels. Evidently, SammyDress reviews are consistently inconsistent in their judgment of the site. Typically, e-commerce sites with poor reputations suffer from a majority of bad reviews. In this particular case, it fluctuates. There are enough bad reviews to suggest that there are issues with the company.
However, there are also enough positive reviews about SammyDress to indicate that there are decent products on the site and happy experiences. If there was one good SammyDress review for every ten awful reviews, the accusation might be that some customers are encouraged to write good reviews, but they crop up too often for that to be the case.
One user went so far as to explain this division in customer experiences by outlining what he believed was a strategic SammyDress scam:. I have noticed multiple other reviews by people who also did not receive their order.
Do not trust this company. Another SammyDress review claimed that the individual paid extra money to have the order expedited only to find that the product was shipped out late. The user received it later than the date that it was needed by and paid to receive it by and tried to file a report for a refund. While the customer received a response from SammyDress and the shipping company, it was not representative of the service that had been expected, and SammyDress was not particularly willing to remedy the situation, indicating that paying for expedited shipping may not get customers much.
The reviewer indicated that when it came to shipping prices, there was a SammyDress scam. Related: Is AliExpress Reliable? And Can AliExpress be Trusted? SammyDress Reviews: Customer Service. When it came to SammyDress reviews regarding product quality and shipping, the positive reviews about SammyDress were mainly in the product quality category while the unsatisfied ones centered on shipping.
When it comes to customer service, the reviews are fairly split. This makes sense considering the two reasons you would call customer service would be in regard to receiving your product and the quality of your delivered product.
One SammyDress review about the customer service expressed surprise at how comfortable the experience was, writing :. Frustrated, I contacted them immediately, and was quite surprised to find their customer service on the ball and more than willing to help get things straightened out.
They were pleasant, knowledgeable, and had everything taken care of in minutes! Needless to say, I never hesitate to contact SammyDress! On the other side of the coin are SammyDress complaints about customer service.
Some users say they did not receive their orders, they only received partial refunds on returned materials or they were forced to jump through several hoops to prove their claims. Should I Buy from SammyDress? Is SammyDress legit?
The question is do they have a customer service. This is ridiculous that we as paying customers has to go thru this. It was the sweater of her dreams she said.
Three weeks passed, but it never arrived. I have written many messages asking about the status of the order. The written responses back would be very vague.
The sweater I ordered was the cheapest. When a company has no problem taking your money immediately it has to respect its clients and answer their phone calls or respond in a written form. That would be enough for me. The birthday party is this Sunday! I purchased a dress from SammyDress and paid extra money for shipping.
It took them two months to deliver it, but I was extremely happy when got the package. But that was until I opened it and saw the dress. It was so small and tiny! It would actually fit a 10 year old girl. I wrote a review, but they refused to post it. I also tried to contact SammyDress customer service, but it was just a waste of time. They never replied and completely ignored me. I shop online a lot and have never seen an item so terribly misrepresented.
I purchased a shirt and two skirts on October 14th Also I paid extra money for the expedited shipping. They promised my items would be delivered within 7 business days. I waited for about two weeks and decided to contact SammyDress. Well, it is impossible to contact them by phone, because their line is always busy. Since it has been more than a week, I wanted them to refund my shipping fee. I sent them an email asking for someone to contact me by phone or in written form.
So I left my phone number. Few more weeks passed, but there were no calls from them. I have never dealt with such an awful company! They are ignoring all my messages! Do not order anything from this website and avoid this company at all costs. I purchased a t-shirt for myself and a dress for my sister.
When I found SammyDress website I was amazed, clothes looked really cute and prices were rather cheap. First, it took over two months to ship, and when I finally received the order I was shocked. When I opened the package I saw two little pieces of fabrics. Things I received were so small! I contacted their customer service and demanded a refund. These guys gave me a difficult time. I spent weeks trying to get my money back, and when I was almost ready to give up, they offered me a store credit.
Well, lesson learned, never again I will order something from them. I purchased four dresses from SammyDress back in November, I ordered in advance because those dresses were supposed to be Christmas presents. I received only two dresses. It is now January, and still the remaining two dresses were not delivered.
Their shipping is the worst! Also, the quality of clothes is super cheap! I contacted customer support many times and asked a refund, but those thieves are just ignoring me.
I will never buy anything from SammyDress again! I purchased several items 3 months ago and they never arrived.
Not sure if I have to continue waiting. I have no tracking number, tried to get it through their customer support, but they said that the shipping was for free, so there will be no information, sorry.
They have no idea about my order status either. Typical scam. I purchased two sweaters from this company as a gift. When my order finally arrived I was pretty disappointed. Sweaters I ordered were too small. I ordered the large size, but actually those sweaters could fit a 10 year old slim girl. It was for two girls who are slim but were 26 and 28 and the sweaters were also damaged. I contacted SammyDress customer service by email several times and even sent them pictures, but they have ignored me.
They charged me for shipping as well. Do not order from SammyDress! I put in an order on here and it hasnt came in yet and this was 3 or 4 weeks ago it shouldnt take that long to mail a dang package this is rediculous I am tired of waiting for my order and these items arent for myself they are christmas presents for my siblings and it irritates me that any other site can get them in within a week and its been almost a month ago i ordered it.
I recently purchased some things from SammyDress and paid extra money for expedited shipping. They said my that delivery would take only business days. Two weeks passed since I made an order and I received nothing. There were also no updates on their tracking system. I sent them messages and asked where my order was, but received no response.
I suggest you to take this under serious consideration if you are thinking of ordering something from SammyDress. I only hope that someday I will get what I paid for. I saw a pair of shoes that my friend and they were so cute, and I just had to have them. So when she told me they were from SammyDress. I went on the website that night and ordered them. They were a great price but the shipping was outrageous. But I said whatever, any girl will understand when they find a pair of shoes that they just have to have.
I knew that it might take a while considering I ordered them on December 23rd. I figured they would be backed up because of the holidays. My order was confirmed the next day and the money was also taken out of my bank account.
Then weeks turned into a month. So I went on their website and saw that everything has been processed and my order has been shipped out. I checked and made sure that the address I provided was correct. I just wanted to make sure that the money had indeed been taken out of my bank account by them.
So I retrieved a bank statement and it said that it had. So I waited maybe a week and got back on the website to see how to contact them. There is a place to ask them questions and it says that they will get back to you within 24 hours, which of course did not happen. I checked my email constantly and there was nothing. So I proceeded to contact them through that outlet again. And still nothing. Although I have tried to contact them many times, I have never once gotten any response.
I saw SammyDress advertisement on Facebook and I thought that since it was on Facebook it was safe to use, but I was wrong. SammyDress website looked professional and I could never tell that was a fake company. I never received my order, after a month of waiting I realized I was scammed. I tried to reach them with no luck, I left a negative review on my Facebook page and some other social network.
I decided to post this one because I want to warn as many people as I can. Yuri Vanetik is a seriously dangerous asset manager who has been targeting folks from California and scamming them. Yuri misrepresented. They will continue to charge. The staff is the worst part of this place. They are dirty, rude and just straight up gross.
White chick with dark hair was literally. All my issues were solved, but they tried charging me more than what I had expected. They said it would be about an hour and that it. Paid for expedited shipping, received the. Totally disappointed and. He said he could only use Zelle. Well that was the same as sending cash. No response to any emails lots of. This company does not allow you to register or use the prepaid card from Anthem I have tried numerous times to activate this card on their.
Any and all opinions and information are published as is. As such, Defaulters. This field is required. Next Review. By Yi Mody. By Del Balestra.
By Merlin Wouters. By Lucila Reifer. By Melissia Aun. By Elane Herson. By Jan Clower. By Bonita Kuenzi. By Octavio Wentworth. By Gerri Winer. By Evelia Baro. By Jaymie Ota. By Lupe Wilridge. By Karissa Screnci. By Gavin Poplaski.
0コメント